Terms of service
Terms and Conditions
Please read these Terms and Conditions carefully before using or making a purchase from www.divagold.co.uk(the “Site”). By accessing this Site or placing an order, you agree to be bound by these Terms and Conditions. These terms should be read alongside our Privacy Policy, Delivery Policy, and Returns & Refunds Policy.
Definitions
Contract
The legally binding agreement between you and Diva Gold Ltd for the sale and purchase of goods.
Goods
Jewellery and related products offered for sale on this Site.
We / Us / Our
Diva Gold Ltd (Company Registration No. 13881344),
3 Coltsfoot Road, Ipswich, England, IP2 0NF, United Kingdom.
Use of the Site
All content on this Site, including images, text, logos, and designs, is owned by or licensed to Diva Gold Ltd. You may view or print individual pages for personal, non-commercial use only. You may not reproduce, modify, distribute, or commercially exploit any content without prior written consent.
We reserve the right to suspend, restrict, or terminate access to the Site at any time.
Accuracy of Information
We make every reasonable effort to ensure that the information on this Site is accurate and up to date. However, content may occasionally be incomplete or contain errors. We reserve the right to correct any inaccuracies without prior notice.
Pricing
All prices are displayed in British Pounds (£) and include VAT where applicable. Prices shown at the time an order is placed will be honoured.
Orders and Availability
All orders are subject to availability. Your order confirmation email acknowledges receipt of your order but does not constitute acceptance. A binding contract is formed only once the goods have been dispatched.
If an item becomes unavailable after you place an order, we will contact you and offer either an alternative product or a full refund.
Consumer Use
Products sold on this Site are intended for personal, domestic use only. If you wish to purchase items for commercial or resale purposes, please contact us before placing an order.
Cancellation Rights
You have the right to cancel your order within 14 days of receiving your goods, in accordance with UK consumer law.
Customers are responsible for return postage costs. Refunds will be issued within 14 days of receiving the returned goods.
Warranties
We warrant that all goods supplied will be of satisfactory quality, fit for purpose, and as described, in accordance with the Consumer Rights Act 2015.
Limitation of Liability
Nothing in these Terms limits or excludes our liability for death or personal injury caused by negligence, fraud, or any matter that cannot be excluded under UK law.
We are not liable for indirect or consequential losses arising from use of this Site or from products purchased, except where required by law.
External Links
This Site may contain links to third-party websites. These links are provided for convenience only. We are not responsible for the content, availability, or practices of third-party sites.
Data Protection
Any personal information you provide will be processed in accordance with our Privacy Policy and applicable data protection laws.
Changes to These Terms
We reserve the right to update or modify these Terms and Conditions at any time. Changes will take effect once posted on the Site. Continued use of the Site constitutes acceptance of any updated terms.
Severability
If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions will remain in full force and effect.
Governing Law and Jurisdiction
These Terms and Conditions are governed by the laws of England and Wales, and any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.